Support & Driver app help
Contact us, get help with the Driver app, or request deletion of your account.
Get help
Email phillip@deliverylinker.com — we answer within one business day. Include your delivery company's name and, for app problems, your phone model and app version (shown at the bottom of the app's login screen).
If you are a driver or a customer, your delivery company's dispatcher can fix most account questions (password resets, phone number changes, missing jobs) immediately — ask them first.
DeliveryLinker Driver app
The Driver app is for drivers of delivery companies that use DeliveryLinker. Your dispatcher creates your login and gives you a username and password — there is no self sign-up. Signing in requires the app to reach the DeliveryLinker servers, and going on duty requires the location permission (see how we use location).
- Can't sign in? Check the username with your dispatcher; they can set you a new password from the console.
- Not receiving jobs? Make sure you're on duty and notifications are allowed for the app in your phone settings.
- Battery: location updates run only while you're on duty; go off duty at the end of your shift.
Store links will appear here once the app is published on Google Play and the App Store.
Delete your account
Driver and customer accounts are created by your delivery company, so deletion works as a request that we forward to them and carry out together.
Option 1 — in the Driver app: Menu → Delete my account. This sends the request straight to your delivery company and to ESPERFEK.
Option 2 — email: send a message to phillip@deliverylinker.com with the subject “Account deletion request”, your username, and your delivery company's name.
What is deleted: your login, name, contact details, device tokens and location history. What may be kept: completed-delivery records, proof-of-delivery photos and pay/settlement records that your delivery company or the law requires us to retain, kept in anonymised form where possible. Deletion is completed within 30 days and we confirm by email. Full details are in the Privacy Policy.